Privacy Policy

Effective Date: 08/05/2025

Introduction

Croissantine Bakery ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you visit our website at www.croissantine.com, make a purchase, or interact with us.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information from and about users of our website, including:

Personal Information: This is information that can be used to identify you directly. We may collect your name, email address, mailing address, phone number, and payment information when you place an order, sign up for our newsletter, or contact us.
Usage Data: As you navigate our website, we may automatically collect non-personal information about your Browse activity. This may include your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

To provide and maintain our website and services.
To process and fulfill your orders, including delivery and payment processing.
To communicate with you about your order, account, or inquiries.
To send you newsletters, marketing, or promotional materials if you have opted in to receive them.
To monitor and analyze the usage of our website to improve functionality and user experience.
To detect, prevent, and address technical issues or fraud.

3. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may, however, share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. This may include:

Service Providers: We may use third-party companies and individuals to facilitate our services (e.g., payment processors, delivery services). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to:
- Comply with a legal obligation or lawful request by public authorities.
- Protect and defend the rights or property of Croissantine Bakery.
- Protect the personal safety of users of the website or the public.

4. Data Security

The security of your personal information is important to us. We use commercially reasonable physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and update your data: You can contact us to request access to or correction of the personal information we hold about you.
The right to opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send.
The right to be forgotten: In some jurisdictions, you may have the right to request the deletion of your personal data under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: